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On-site services

On-site services

With our on-site services team, we carry out roll-outs of all kinds in the ICT environment throughout Switzerland. With over 90 locations and more than 120 technicians in the field, we are ideally positioned for you both geographically and professionally.

 

Your advantages:

  • Security through flat rates and experienced staff
  • Good value for the money with optimally qualified technicians:
    assistant engineer, electrician, field engineer, system engineer
  • Transparency and fast feedback thanks to state-of-the-art field service management solutions
  • Less coordination effort needed from you due to a Swiss-wide organised project management
  • SPoC (Single Point of Contact): a central contact point will coordinate your needs throughout Switzerland

Workplace services

With our workplace services, we take care of all the workplace needs of your employees – from the PC and printer to the network and telephony. We offer the whole package, from installation to environmentally friendly disposal.

As a competent partner in the in-house service, we support you in the planning and implementation of your projects. In addition to the usual functions, we also carry out workplace management, support you in relocation processes and much more.


Field services

To the benefit of our customers, we provide roll-out and maintenance services (DSL-CPE, IPTV, VoIP and FTTx) throughout Switzerland with our field service. Our field services are aimed at residential and business customers. The customer is offered a single point of contact.

Our offering in the area of field services comprises the following modules: SPoC services, roll-out services and maintenance services. Since our field engineers operate from several regional service locations, we can serve all customers throughout Switzerland with identical service levels and costs. These regional service locations are coordinated centrally by the SPoC, thereby ensuring the highest possible quality and compliance with the customer’s technical requirements.


Roll-out services

In the context of Swiss-wide roll-outs for residential and business customers, we offer a comprehensive field service organisation that can reliably organise and realise hundreds of installations per month.


Home installations

Have your home network set up by a specialist. We take over the set-up for you. Our services at a glance:

Commissioning

  • Installation of the router
  • Configuration of the Internet connection on a computer
  • Setting up a telephone
  • Setting up a TV

Network installation

Maximum quality of the home network through fixed connections of router, TV, PC, etc.

DSL optimisation (BBR)

Optimise signal quality and bandwidth throughout the house via the router (renewal of the lines).

More offers

  • PC/laptop Internet configuration
  • Commissioning additional TVs
  • Commissioning additional telephones
  • Set up an e-mail account
  • Expand WLAN

Contact

Nico Junge
Tel. +41 61 260 77 58
nico.junge@bouygues-es.com