To the benefit of our customers, we provide roll-out and maintenance services (DSL-CPE, IPTV, VoIP and FTTx) throughout Switzerland with our field service. Our field services are aimed at residential and business customers. The customer is offered a single point of contact.
Our offering in the area of field services comprises the following modules: SPoC services, roll-out services and maintenance services. Since our field engineers operate from several regional service locations, we can serve all customers throughout Switzerland with identical service levels and costs. These regional service locations are coordinated centrally by the SPoC, thereby ensuring the highest possible quality and compliance with the customer’s technical requirements.