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Services

Our services

In addition to creating concepts and carrying out pilot studies, we support you throughout the entire project. We represent your interests when dealing with suppliers, and supervise project plans, costs and quality. Our team will develop a suitable platform tailored to your needs – from ICT-integrated solutions to individual web applications. You can purchase each module of our service portfolio individually, or you can implement all modules as a whole.

Consultation

We provide you with comprehensive advice, taking your technical and financial specifications into account. We also analyse business-related and technological requirements, thereby helping you to make far-sighted decisions.

Design

We provide you with a clear overview of all the relevant information regarding architecture, scalability, security, availability, performance, configuration and migration. This also includes operations and network management processes as necessary tools.

Project planning

We carry out all project planning for you, including any additional analyses and processing of relevant information. This also includes statements and justifications for any changes that may be required for the optimal coordination of the new solution with the existing infrastructure.

Integration

The smoothest possible integration is vital to the success of a project, and we devise and implement this for you. In addition to set-up, configuration and approval, we also take on responsibility for tailor-made training.

Operation and maintenance

Our services comprise proactive maintenance, troubleshooting up to 3rd-level support and the complete operation of the environment. In the customer network, we run an operations centre that is seamlessly connected to the call-out service.

Maintenance and call-out service

We help to extend the life cycle of your solutions by means of ongoing analysis, and by ensuring a high level of quality.

Body leasing and service subscription

We are happy to offer you our ICT specialists to support your ICT department. You can book fixed-time frames or hour packages with us in the service subscription. We guarantee high availability of trained professionals.